Job Description
Client Servicing Executive plays a critical role in satisfying clients and thus bringing back happy clients and continuous business. We are looking for candidates who understand the needs of clients and can explain and convince them about our own work Following are the major skills and competencies that employers look for in a candidate. Experience in relevant field is preferable.
Required Skills:
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Fluent in English
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Unique Copy Writing
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Blog Writing
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SEO Friendly Writing and B2B Marketing Writing
Role & Responsibilities
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Build and nurture positive relationships with assigned clients, understanding their business goals and challenges.
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Collaborate with clients to identify opportunities for additional products or services that align with their goals.
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Address client concerns, issues, and complaints promptly and effectively.
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Develop a deep understanding of our products and services to effectively explain their features and benefits to clients.
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Maintain regular and clear communication with clients via email, phone calls, and in-person meetings.
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Work closely with sales, marketing, and technical teams to coordinate efforts and deliver a seamless client experience.
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Assist in renewing client contracts by showcasing the value and benefits of our offerings.